Privacy Policy

Home Privacy Policy

Keto MR is committed to respecting the privacy of survey respondents and other online users of Keto MR’s services. Keto MR’s Privacy Policy governs the collection, use, retention and security of information gathered from survey respondents and other online users of Keto MR’s services. Keto MR does not disclose any personally identifiable information about survey respondents to third parties, except in reporting the survey responses to Keto MR’s clients or as required by law or legal process. Personally identifiable information means information that individually identifies you, such as your name, address, or email address.

Collected Information

Keto MR collects a wide range of information about survey respondents depending on the information needs of our surveys. For example, survey respondents may be requested to provide certain personally identifiable-Age,Gender,Education, financial-House Income, or demographic information, as well as specific opinions about a variety of goods and services. Responses to all survey questions are completely voluntary. A survey respondent should only provide responses to questions they are comfortable answering and survey respondents may decline to answer any survey question. Keto MR reserves the right to report information gathered through the survey (demographic data, preferences, etc.) to Keto MR’s clients. Any information you voluntarily disclose in the survey may be provided to the commissioner of the survey. Keto MR does not disclose a survey respondent’s personally identifiable information to any clients or third parties other than the commissioner of the survey.

How are your data used?

Keto MR will use your data for security of registration transaction, and, based on your previous consent, your data can be transmitted to third parties for achievement of their objectives. We inform you in advance that your voluntary consent to the transfer of data to a third party can be revoked at any time on your choice by making changes to your “Keto MR” personal user account, under section “Personal Data”.


How long do we preserve your data?
We will preserve/store your data in our system as long you haven't used your rights to delete your user account in “Keto MR” system. As well as at any time, you have the option to delete a voluntary indicated category of data.


Who has access to your data?
We cooperate with various survey companies, such as :
Keto MR may share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), postal code, region, province, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, non-personally identifiable information on household members, consumer product and service usage and ownership (e.g., computers, cars, mobile devices, video games, etc.), home ownership, pet ownership, employment information (e.g., title, role, travel, industry, etc.), and social grade, with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the following purposes:
1. Identifying client survey opportunities that you may be eligible for through the Third Party MR Companies; and
2. Disclosing such data elements to clients of the Third Party MR Companies for audience measurement services; and
3. Appending such data elements to completed client surveys and delivering the appended survey data to clients of the Third Party MR Company(ies) for analytical or research purposes; and
4. Other uses as set forth in their privacy policy.
If you are eligible for a client survey opportunity offered through a Third Party MR Company, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the client survey through email. We will not share your name, email address, or phone number with the Third Party MR Companies. In connection with the sharing of your information with a Third Party MR Company, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States, and by agreeing to this privacy policy you are agreeing to the processing and exportation of your personal information as set forth in this Section. If you have any questions about this data sharing please contact support@ketomr.com or you can opt-out by clicking unsubscribe link in your survey invitation, from your personal account at www.inservmmr.com or by contacting support@ketomr.com . If you opt-out, it is the responsibility of us to inform the Third Party MR Companies. Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, the Third Party MR Companies.

Additional Information From Survey Respondents

Keto MR’s servers automatically recognize a survey respondent’s domain name and IP addresses. No personal information about a survey respondent is revealed in this process. Keto MR may also gather anonymous “traffic data” that does not personally identify a survey respondent, but that may be helpful for marketing purposes or for improving the services Keto MR offers. Keto MR may use cookies on our platform to help us provide panelists with a better experience and to provide quality control and validation functions. No personal information is stored on any cookie that Keto MR uses. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.

GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:

Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR
The Company undertakes to respect the confidentiality ofYour Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third- party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

For US residents,US state Laws.

California Privacy Rights Act

 It is about a privacy and data protection law in California. For the other California law also abbreviated CPRA.

The California Privacy Rights Act of 2020 (CPRA), also known as Proposition 24, is a California ballot proposition that was approved by a majority of voters after appearing on the ballot for the general election on November 3, 2020. This proposition expands California's consumer privacy law and builds upon the California Consumer Privacy Act (CCPA) of 2018, which established a foundation for consumer privacy regulations.

The CPRA enshrines more provisions in California state law, allowing consumers to prevent businesses from sharing their personal data, correct inaccurate personal data, and limit businesses' usage of "sensitive personal information," which includes precise geolocation, race, ethnicity, religion, genetic data, private communications, sexual orientation, and specified health information. The California Privacy Protection Agency was established to implement and enforce state privacy laws, investigate violations, and assess penalties of violators. The CPRA also removes the set time period in which businesses can correct violations without penalty, prohibits businesses from holding onto personal data for longer than necessary, triples the maximum fines for violations involving children under the age of 16 (up to $7,500), and authorizes civil penalties for the theft of specified login information.

The CPRA took effect on January 1, 2023, applying to personal data collected on or after January 1, 2022. The law cannot be repealed by state legislature, and any amendments made must be “consistent with and further the purpose and intent” of the Act.

Virginia Consumer Data Protection Act

The Virginia Consumer Data Protection Act (VCDPA) was signed into law in March 2021, and came into effect on January 1st, 2023, the same day as California’s Consumer Privacy Rights Act (CPRA), that state’s second data privacy law.

The VCDPA is a comprehensive state-level privacy legislation that protects personal data belonging to the 8.7 million residents of Virginia. The VCDPA governs the collection and processing of consumers’ data, including their consent to — or opting out of — its use and requests relating to consumers’ privacy rights.

Utah Consumer Privacy Act

The Utah Consumer Privacy Act (UCPA) is a U.S. state-level data privacy law that protects the personal information of residents of Utah. Considered a more business-friendly law, the UCPA provides rights to consumers, outlines obligations for businesses, and describes penalties for noncompliance.

 

  • Consent: An affirmative act by a consumer that unambiguously indicates the consumer’s voluntary and informed agreement to allow a person to process personal data related to the consumer.
  • Consumer: An individual who is a resident of the state acting in an individual or household context.

 

  • It does not include an individual acting in an employment or commercial context.
  • Controller: A person doing business in the state who determines the purposes for which and the means by which personal data are processed, regardless of whether the person makes the determination alone or with others.
  • Personal data: Information that is linked or reasonably linkable to an identified individual or an identifiable individual.

 

  • It does not include deidentified data, aggregated data, or publicly available information.
  • Process: An operation or set of operations performed on personal data, including collection, use, storage, disclosure, analysis, deletion, or modification of personal data.
  • Processor: A person who processes personal data on behalf of a controller.
  • Sensitive data: Personal data that reveals:

 

  • An individual’s racial or ethnic origin;
  • An individual’s religious beliefs;
  • An individual’s sexual orientation;
  • An individual’s citizenship or immigration status; or
  • Information regarding an individual’s medical history, mental or physical health condition, or medical treatment or diagnosis by a health care professional; the processing of genetic personal data or biometric data, if the processing is for the purpose of identifying a specific individual; or specific geolocation data.
  • It does not include personal data that reveals an individual’s racial or ethnic origin, if the personal data are processed by a video communication service; or if the personal data are processed by a person licensed to provide health care under Title 26, Chapter 21, Health Care Facility Licensing and Inspection Act, or Title 58, Occupations and Professions, information regarding an individual’s medical history, mental or physical health condition, or medical treatment or diagnosis by a health care professional.

The Connecticut Data Privacy Act

This privacy is designed for the residents of Connecticut so that they can take full advantage of data protection. Following Governor Med Lamount’s signing, it will go into effect on July 1, 2023. 

State law commands that anyone accomplishing business in Connecticut who has access to the personal information of residents of the state must notify those people if there has been a security violation. A person’s name and any of the following numbers are considered personal information under the law.

To ensure privacy protection services are provided to the citizens of Connecticut, suitable measures are taken. Connecticut’s privacy legislation applies to companies that: 

  • Conduct business inside the state and offer goods or services to the inhabitants of the state.
  • 25,000 or more customers’ data is under their control or processing, and the selling of personal data accounts for more than 25% of their total income.

The Connecticut Data Privacy Act (CTDPA) gives businesses 45 days to respond to an appropriate customer complaint. Businesses are given a right to remedy that expires after 18 months, as well as requirements related to data governance and performing data protection assessments, among others, including names, addresses, social security numbers, and financial data. The requirements also include data governance and performing data protection assessments.

  • Give examples of the kinds of personal information they collect: Businesses must be aware of the types of personal information they collect from customers and employees. 
  • Put data defense safeguards in place: Businesses must create and maintain the proper administrative, technological, and physical measures to protect customer information.
  • Create a methodology for reporting data infringements: In the case of a data breach, enterprises must have a procedure for publicizing affected parties.
  • Individuals should have access to their personal data: Individuals must be able to view, revamp, and vacate their personal information from businesses.
  • Obtain permission: Before accumulating, using, or revealing a person’s personal information, businesses must have that person’s express permission.
  • Privacy notifications should be given: Businesses are required to provide customers with simple privacy statements that describe how they gather and use customer data.
  • Choose a privacy officer: Businesses must designate a privacy officer who is in charge of monitoring CDPA subordination.
  • Make a privacy officer selection: Employers must teach staff members about the commitments of the CDPA and how to comply with them.

 

Data Store and International Transfers

  We may transfer the Personal Data we collect about you to our servers in the United States, where we are headquartered your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States, and by agreeing to this privacy policy you are agreeing to the processing and exportation of your personal information as set forth in this Section. If you have any questions about this data sharing please contact support@ketomr.com.

If international transfers are restricted by residence applicable law, we may transfer Personal Data subject to contractual protections and other mechanisms under applicable law for the transfer of Personal Data.

At the same time, we inform you that we will not transfer your information to third parties for marketing purposes unless you have provided explicit consent. You can cancel this consent at any time by restoring your account settings online when it is possible or communicating with our Support Center.
We inform you that your personal data, without your consent, are entitled to the competent authorities in cases of crime prevention.

Opt-Out

Keto MR honors respondents’ requests to be excluded from marketing solicitations. To be removed from this mailing list, simply email your request to support@ketomr.com.

Protecting Respondent Information

Keto MR is committed to handling the personal information and data of survey respondents with care and integrity. Keto MR uses industry standard security practices to protect such information and data. However, regardless of the security protections and precautions Keto MR undertakes, there is always a risk that personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet.

Disputes Concerning Privacy Policy

If you have any complaint concerning how Keto MR has handled your personal information, please contact Keto MR immediately and Keto MR will make every reasonable effort to address and resolve your concerns.

Compliance

By signing up to and participating in the Keto MR panel, you agree to Keto MR’s privacy policy and terms of use.

Contact Information

If you have questions about Keto MR’s Privacy Policy, Keto MR ‘s practices related to the handling of data from survey respondents, or if you would like to have Keto MR remove your information from our database, please feel free to contact Keto MR at:

Keto MR LLC
425 E Colorado St, Glendale, CA 91205

E-mail: Our DPO Officer: DPO@ketomr.com & Or reach our support Team: support@ketomr.com

 

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the general Privacy Statement of Keto MR (“we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). We have collected the following categories of personal information from consumers within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

NO

Geolocation data.

Physical location or movements.

NO

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

NO

I. Professional or employment-related information.

Current or past job history or performance evaluations.

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

NO

K. Inferences drawn from other personal information.

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

NO

 

Personal information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA's scope, like:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, through information you provide when you sign up, take part in profiler surveys, or verify your account.
  • Directly and indirectly from you when using our Services or visiting our website. For example, usage details collected automatically during your interaction with our platform or website.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided. For example, providing access to the site and opportunities to partake in activities to earn points
  • To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
  • To provide you with opportunities more relevant to you.
  • For testing, research, analysis, and product development
  • To provide you with information, products, or services that you request from us.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients, or others
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose: • Category A: Identifiers. • Category B: California Customer Records personal information categories. • Category C: Protected classification characteristics under California or federal law. • Category D. Commercial information. • Category I: Professional or employment-related information. We disclose your personal information for a business purpose to the following categories of third parties: • Identifying client survey opportunities that you may be eligible for • Measurement of user activity for the purposes of improving our services and offerings.

We will not share your name, email address, or phone number with third parties. In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Access to Specific Information and Data Portability Rights You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you. • The categories of sources for the personal information we collected about you. • Our business or commercial purpose for collecting or selling that personal information. • The categories of third parties with whom we share that personal information. • The specific pieces of personal information we collected about you (also called a data portability request). • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: • Sales, identifying the personal information categories that each category of recipient purchased; and • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. • Debug products to identify and repair errors that impair existing intended functionality. • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.). • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent. • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. • Comply with a legal obligation. • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either: • Email us at: support@ketomr.com • Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: • Deny you goods or services. • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties. • Provide you a different level or quality of goods or services. • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. Changes to Our Privacy Notice We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage. Contact Information If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Ready to scale your research globally?
Connect with us today.

Our team will respond within 24 hours to discuss your project needs.